So far, I’ve published quite a number of articles regarding the tecno camon c9. You are probably getting bored with it already. But please, let this pass.
I recently talked on one major flaw the HiOS packs and that’s the app freeze feature. Basically, this feature gives you the option to freeze apps and after choosing the freeze option, those apps won’t be found on the app drawer anymore. They will literally disappear from the phone.
More Details On The Tecno Camon C9 Freeze App Feature
The tecno Camon C9 so far, has been receiving a lot of recommendations especially for its camera. For those who do not know, the camon c9 features 13 megapixels back facing camera and 13 megapixels front facing camera.
The smart phone features a redefined version of Tecno’s custom UI known as HiOS and beneath that, the smart phone runs Android 6.0 marshmallow.
While the HiOS version on the Camon C9 feels fluid and really cool, it has some flaws and one of them, probably the most threatening (sort of), is the app freeze feature.
Basically, the phone at some point, lists out your apps and tags them as not frequently used even when you just closed one of them. The feature thereafter asks that you freeze the app(s).
Normally, freezing the app would mean disabling the app from consuming resources in the background or running in the background. Therefore, if there’s a need to re-use the app, you can simply relaunch it as a fresh app.
Unfortunately, that isn’t the case with the Tecno Camon C9. Choosing to freeze the app(s) when the option is presented, automatically deletes the app(s) without the user knowing.
Maybe Tecno has / knows a hidden solution to this but basically, as far as I can tell, freezing the app(s) makes the app no longer available on the smart phone as all effort to source them out of the phone without having to re-download, proved abortive.
So, if you are using the Tecno Camon C9 smart phone, please be careful of the app freeze feature. At least for now till a solution is made available. If presented with the option to freeze apps, simply tap the cancel button.
Update : Finally, a solution!
I recall also stating that I’d put up a solution as soon as I find my way around it. And, that’s exactly what i am here to do.
Although someone posted a comment with a relative solution, he mentioned going through Google Play Store in other to restore the app.
However, I find that to be pretty tasky. What if you don’t remember the app names anymore? Well, I discovered a better solution last night and I’d like to share with you.
Unfreezing / Recovering apps on HiOS / Tecno camon C9
Unfreezing apps you initially freeze is now easy. You can do so by simply following the steps below:
- Tap on the App drawer and tap on Hi Manager
- Under Hi Manager, scroll down and tap on App management
- Under app management, tap on App Freeze,
- Now, simply tap on the app you want to unfreeze and thereafter, tap on complete.
- Go back to the app drawer, you should find the app already restored.
Really simple huh?
Read Next: Tecno Android Phones Manual